A union that describes flight attendants is calling an incident where an emotional support dog bit a flight attendant as “unacceptable and inexcusable.”
It allegedly occurred on Monday on an American Airlines flight from Dallas to Greensboro, North Carolina that was being operated by Envoy Air, an entirely owned regional airline subsidiary of American Airlines.
The Association of Flight Attendants-CWA (AFA) states an Envoy Air flight attendant was bitten on the flight; however it was unclear the extent of their accidents.
The union says it helps the role trained animals can provide to passengers within the cabin, but it surely has called for standards for emotional support animals.
“We’d like the Department of Transportation to take action now, so events just like the one which occurred yesterday don’t continue to happen on our planes. That is essentially about maintaining safety, health, and security for passengers and crew, whereas guaranteeing accessibility for individuals who want it,” the AFA stated.
No details about the breed of the dog or what occurred before the attack was instantly available.
In March, American Airlines made changes to its service and emotional support animal policy that restricted emotional support animals to dogs and cats.
Last year, Delta Airlines introduced a ban on emotional support animals on longer flights.